- info@pioneercustomersolutions.com
- Toll Free: 1-866-840-2853
Introduction
Pioneer Customer Solutions Inc. is a Virtual Call Centre company which was created to provide legitimate work from home opportunities to individuals in Canada who wish to provide exceptional customer service from the comfort of their homes for reputable companies. We are committed to ensure your success as a customer service professional when you join our business.
Why Join Us?
We have the experience that other Independent Businesses don’t, because our Independent Business Owner is an Arise Certified Instructor and Performance Facilitator. Her knowledge and support make our customer service representatives successful on all applications. We understand that many people have certain restraints due to which they are unable to go out and search for work. Our goal is to help those people find a client opportunity that best suits their abilities and qualifications from the comfort of their home. We charge a very low service charge compared to other Call Centre companies and ensure you receive all incentives you earn other than your hourly rate. Our knowledge of the Arise Platform assists you every step of the way from enrollment to certification. Even after you certify we will always be there to answer any questions or concerns you may have and assist you with your performance metrics to ensure you are successful while servicing the client. Proof of our support, commitment and dedication is that our customer service representatives are among the top performers on all client applications.
Who are we looking for?
We are always in search of people who are serious about working from home such as motivated individuals with a passion for providing excellent customer service, individuals who are looking for a flexible work schedule, college/university students looking for a part time opportunity, retirees who would like to make some revenue from home to stay busy, veterans, physically challenged individuals who have difficulty commuting to work, stay at home moms or dads who want to work from home so they can spend more time with their kids, and people who are just fed up of the typical 9-5 job and want to experience the freedom and flexibility of working from home. Our customer service representatives have a better work-life balance as they have the freedom to create their own schedule, avoid expenses on commuting and clothing for work as well as being there for their loved ones! Both English and French speaking candidates are welcome to apply!
Please don’t hesitate
We are here to help you succeed day in and day out! We only want our Independent Contractors to succeed with their home based business.
Meet our Team
Holly Darling
Admissions and Registration Support Specialist
My name is Holly Darling and I have been with Arise and Pioneer Customer Solutions since 2015. I have five beautiful children and I love the flexibility of working with Arise and being able to maintain life and be there for all their activities.
Connie Arthurs
Home Comfort Certification Specialist
My Name is Connie Arthurs. I have been with Arise for several years. I have over 20+years in the Customer Service area. I enjoy helping and assisting people.I enjoy reading, spending time with my grandchildren, knitting and crocheting.
Sharon Chestnut
Taxation Certification Support Specialist
My name is Sharon C. and I have been with Arise and Pioneer Customer Solutions since Feb. 2018. I have a wonderfully supportive partner and four grown children. In my off time I relax by hunting and fishing and spending time with family.
Zehra Baqri
Accounting Certification Support Specialist
My name is Zehra Baqri and I have been in the IT field for over a decade now. I enjoy the challenge and flexibility working with the client and Arise brings. I love family, laughter and food!
Testimonials
“I have only been with Pioneer Customer Solutions for a fairly short time, but already, it is very evident that the professional way this IBO is run, is demonstrated through the results that Nida is able to get using her amazing talent, her dedication to her staff, her willingness to get results and the amount of time and effort she puts in every day. You have a problem? Nida will help you solve it. You have a question? Nida will answer it quickly. It is a real pleasure working with Nida and you’ll always know that she is looking out for your best interests.”
David J“I came to Canada in 2015 with 4 kids and was looking for work! I was lucky that I saw Nida’s ad on Facebook. From the very first conversation of ours I felt like I was talking to a very honest and a thorough professional. She guided me throughout the screening process of Arise and Turbo tax and kept me motivated. Despite her family and professional commitment, she was always there when needed. It was her motivation and support that helped me not only work but excel in my job. She always made sure every penny that we earn comes in our pocket and she went an extra mile when needed. It has been 3 years that I am working with Nida and it has been an outstanding journey!!! All my prayers and good wishes for Nida and her company!!!You rock!!”
“It’s almost 6 months now,I am working with pioneer customer solutions and I have a wonderful experience working with them,they are professionals as well as friendly, an amazing environment,which is very important in your work life.I am managing both work and family life peacefully,no stress at all,they are always there to help and support you whenever needed without any frustration.Blessed to be part of pioneer customer solutions."
Suroor K“Pioneer Customer Solutions is excellent place to get customer service representatives needs fulfilled through constant supervision,support which enhances one’s growth at a professional front. It is a one stop solution for getting virtual support that one can expect.Nida Zaheer is an awesome mentor who stretches herself to be available round the clock for her CSPs whenever they need support. I have personally learned and grown as a better individual with her support while worked under supervision with her being my IBO indeed I'm lucky to have this opportunity through her.”
Garima S“Pioneer Customer Solutions / Nida have always been here for me, with any questions and help that I have ever needed. There was never a time that Nida couldn’t help me. She cares, and she is my greatest supporter.”
Antonella N“I am proud to be working with Nida Zaheer, the best IBO who is very helping, supportive and has excellent leadership skills.”
Reema S“Pioneer Customer Solutions provided me the opportunity to work from home with a flexible schedule of my own convenience with very decent amount of earnings. Now, I am my own boss and work without any stress. Nida (owner of PCS) is always there to help me in every possible manner. PCS has the best and most cooperative team who always supports you. PCS is a platform where I explored my talent. Thank you, PCS, for always being there for me.”
Nida S“I joined Pioneer Customer Solutions about 4 years ago. I have never regretted it. I have over 20+ years in the customer service industry working in various types of businesses, on site and virtual. I have never been with such a caring company and group of people. They keep you informed, give you tips, and help in any way they can to help you exceed in all areas. A year ago, my family and I were evacuated due to wildfires near our home, they stayed in contact with me, to see if there was anything I needed and to keep me updated on what was going on with the business. They helped me to get going again once I was able to return home. Any time you have a concern or question, you can reach out by email, or phone. They are back in contact very quickly to assist you or to answer any questions. Come and join the team, you won't regret it!”
Connie A“Pioneer Customer Solutions has given me the freedom to work from home servicing existing clients in a supportive and reliable environment. I have the freedom to choose to work from different clients and pick my own hours around my schedule. The freedom to work from home has saved me a ton of money in Insurance, gas and my valuable drive time to and from work. Now I just go into my home office and provide customer service from the comfort of my home. Pioneer Customer Solutions is always available to answer my question and assist in any way possible and immediately. I feel secure and supported in my position within Pioneer Customer Solutions and I very much look forward to growing within the company and continuing to forge great working relationships.”
Sharon C“It was by pure luck when a friend of mine highly recommended Pioneer Customer Solutions to me. Nida Zaheer, the President, goes above and beyond to always be accommodating and supportive to her team. She is not only our mentor, but she has created a family like atmosphere where we can comfortably seek assistance and share our struggles and triumphs as we grow within this group of amazing individuals.”
Sharda B